PRIVACY POLICY
As a donor, sponsor, and athlete, you are entrusting us with your charitable gift and personal information. We thank you for this trust and promise to protect this information by keeping with the highest ethical standards and industry practices.
We will not sell or trade donor information to anyone unless authorized by the donor, sponsor, or athlete. We use the information that you or someone on your behalf has provided only for the intended business purpose.
We strive to maintain physical, electronic, and procedural safeguards in keeping with industry standards and practices, and we review and adjust these safeguards regularly in response to advances in technology. We limit access to confidential information to those employees who need it to perform their jobs and hold those employees to a strict code of ethics.
Our contracts with third-party service providers that help with administration, data storage, printing, and other services have strict confidentiality and security provisions that hold them to our privacy standards. We allow access to your information only to auditors and other third parties as mandated by regulatory requirements.
Online donations are transmitted to us via Bank of America, Stripe, or DonorBox via their secure payment systems. If you choose to send us an email, we may retain the contents of your email message, the reply, and your email address as part of ongoing customer service efforts. We reserve the right to contact you after you have contacted us and may send future email and surveys to you about the Firefighter Challenge and First Responder Institute. You may notify us via email if you wish to discontinue electronic communication, or, simply click on the Unsubscribe option in the email template.
WHAT INFORMATION WE COLLECT
We collect or track the following information from our website and emails: (1) email address (if we receive an email communication); (2) information knowingly provided by visitors in online forms, registration forms and surveys; and (3) aggregate/user-specific information on which web pages visitors access. “Personally identifiable information” is information about a natural person that is readily identifiable to that specific individual. It includes, for example, a person’s name, street address, email address, social media information, or telephone number. We will not collect any personally identifiable information about you through our website, unless you voluntarily use our site to make a donation or pledge, send us an email message, participate in a survey, or fill out and send an online form.
HOW INFORMATION IS USED
The information we collect is used for billing, accounting and statistical purposes, to complete your donation and for future communications. Your email address may also be used to send you information related to your giving or volunteer activities or to give you information related to your specified interests. You will always have the option to unsubscribe to future emails.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
We may share the information we collect with entities that need access to such information in connection with processing your contribution (such as credit card processing companies or other service providers). We also reserve the right to release information as required by any governmental or law enforcement agency or under a court order issued by a court of competent jurisdiction.
SECURITY
We have established and maintain security standards and procedures to protect our users’ information. When you submit personally identifiable information via the website, your information is protected both online and offline. We have installed several measures to protect the confidentiality of your personal identifiable information.
- For donors who pledge on-line, upon request, we will send an email confirmation of their pledge. Due to the nature of the internet and our lack of control over your email host, we cannot guarantee the security of this email correspondence.
- We permit staff members and certain volunteers to access information you have provided to process your pledge and to perform certain administrative and business functions. Those who have access to such information are required to sign a confidentiality agreement that prohibits them from disclosing information to third parties (except as described above) during and after their employment or volunteer work with the Firefighter Challenge and First Responder Institute. If you have any questions or concerns about the security of information sent over the internet through our website, please direct them to: info@firstresponder.org or feel free to contact our office directly.
DONOR RESPONSIBILITIES
To fully protect our donors’ information, we ask that all donors follow the recommended security guidelines for protecting donor information for themselves and their employees.
We ask that any breach of private information be reported to the First Responder Institute within in 24 hours by emailing info@firstresponder.org
A donor’s pledge information is considered to be private information and should be disclosed without prior consent of the donor/employee.
We ask that any donor or confidential information be provided to us via a secure or encrypted method or by contacting us at 1-301-615-0180 ext 101.
